Reputation Management

In the age where every review and social media mention can significantly impact your small business, managing your online reputation is key to attracting and retaining customers. Reputation Management Software from E-Marketing Associates' (EMA) offers a straightforward solution to monitor, manage, and enhance your digital presence. This tool consolidates your reviews, listings, and mentions in one dashboard, making it easier to promote positive feedback and address any concerns promptly.

With Reputation Management, small business owners can ensure their brand is viewed positively online, build stronger trust with their audience, and ultimately drive more traffic and sales. By harnessing the power of EMA's software, you gain the ability to turn customer feedback into a valuable asset for your business growth. It's an essential step towards establishing a robust online reputation that reflects the quality and reliability of your services or products.

Software Features

Online Monitoring

This feature enables businesses to keep track of their mentions across various online platforms, ensuring they are aware of what customers are saying about them in real time.

Visibility Enhancement

Helps improve a business's presence in local search results, making it easier for potential customers to find them when searching for relevant services or products.

Competition Tracking

Offers businesses the ability to see how they stack up against their competitors, providing valuable insights for strategic planning.

Automated Alerts

Sends notifications whenever new reviews or mentions appear, allowing businesses to respond promptly and manage their online reputation effectively.

Progress Reports

Delivers comprehensive reports detailing the trends and changes in a business's online reputation over time, helping them gauge the effectiveness of their reputation management strategies.

Dashboard Features

Show up where people are looking

Improve your search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.

Hear what’s being said all over the web

Monitor when your business is mentioned in a variety of sources, including news sites, blogs and social networks.

You vs. the competition

Examine how your business performs against the competition on search engines, in regards to review ratings, total reviews, and perform social comparisons.

Keyword cloud

Explore the top positive and negative keywords associated with reviews for your business.