- How many messages can I send per day?
- How can I check the status of the SMTP mail servers?
- Troubleshooting: Why can't I connect using Outlook Express 97?
- Troubleshooting: I can't send out email through SMTP Port 25, is there a workaround?
- Troubleshooting: 'Sending and Receiving' reported error (0x8004210B)…
How many messages can I send per day?
To protect users from abuse, SMTP has an allowance on the number of messages that can be sent of 500 messages an hour per IP address, or 600 messages a day (24 hours) per user.
These Web Mail allowances are well above what an average email user requires. In the event that you frequently exhaust your daily allowance, please our technical support department at (626) 444-9111 ext. 29. top
How can I check the status of the SMTP mail servers?
To aid in troubleshooting connectivity errors when trying to access our SMTP servers, you can go to http://www.dnsstuff.com. Under the "Tracert" heading located in the right column, enter "smtp.your-domain.com" (replace "your-domain.com" with your actual domain name, then press the "Tracert" button.
You will know that our SMTP servers are running when the last line of the trace route reads:
smtp.everyone.net
[Reached Destination] (under the Hostname column)
We suggest that you run this test a few times in succession to verify that this server is available.
Note: This test will run a trace route from an arbitrary server on the internet to our servers. If the trace route is successful but you continue to get errors in connecting to our servers, you should check with your network administrator or your Internet Service Provider (ISP). top
Troubleshooting: Why can't I connect using Outlook Express 97?
Microsoft Outlook Express 97 does not support authenticated SMTP. Download the latest version of Outlook Express to use authenticated SMTP, and to protect your system from the security vulnerabilities in Outlook Express 97. top
Troubleshooting: I can't send out email through SMTP Port 25, is there a workaround?
Some Internet Service Providers; AT&T / Yahoo formerly SBC), or network administrators block the default port (25) reserved for standard SMTP communication. EMA email system users with SMTP can workaround this problem by changing the Outgoing SMTP Server to mail.sbcglobal.net. Additional information is available on the AT&T/Yahoo web site. top
Troubleshooting: 'Sending and Receiving' reported error (0x8004210B)…
Microsoft Outlook 2002 may report the following error:
'Sending and Receiving' reported error (0x8004210B): 'The operation timed out waiting for a response from the sending (SMTP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).
Microsoft is aware of several potential causes for this error:
- You do not have Outlook 2002 Post-Service Pack 2 Hotfix Package: September 5, 2003 installed.
- You are connected to the Internet through a Linksys router.
- You are running Symantec Norton SystemWorks 2000 on your computer
- You are running the Freedom Security Zero Knowledge Firewall, or McAfee Personal Firewall on your computer.
- Your Outlook 2002 email account is damaged.
Troubleshooting: OL2002: Cannot Send SMTP Mail Messages by Using…
Microsoft Outlook 2002 requires Microsoft Office XP Service Pack 3 in order to properly work with secure SMTP (SSL).
This Knowledge Base article references Microsoft Knowledge Base Article – 304008, OL2002: Cannot Send SMTP Mail Messages by Using a POP3 Account and SSL, and Microsoft Knowledge Base Article – 832671, Description of Microsoft Office XP Service Pack 3. top
Troubleshooting: Error Number: 0x800CCC0F after attempting to send a message…
If Outlook or Outlook Express report Error Number: 0x800CCC0F after attempting to send a message, port 25 may be blocked. This error message may also be seen if you are not using the latest version of Windows 2000, or Outlook Express.
This Knowledge Base article references Microsoft Knowledge Base Article – 254926, OLEXP: You Cannot Send a Message with Graphic Attachments, and Microsoft Knowledge Base Article – 816866, "Your Server Has Unexpectedly Terminated the Connection" Error Message When You Send an SMTP-Based E-mail Message. See also: Microsoft Knowledge Base Article – 813514, Troubleshooting error messages that you receive when you are using Outlook and Outlook Express. top
Troubleshooting: Connection Error: 0x800ccc19 - The connection…
Third party firewall software such as those made by McAfee, et al. may cause Microsoft Outlook and Outlook Express to time-out or fail upon sending email via SMTP.
This Knowledge Base article references Microsoft Knowledge Base Article – 834365, You receive a "Connection Error: 0x800ccc19 - The connection to the Server times out" error message when you send or receive e-mail. See also: Microsoft Knowledge Base Article – 813514, Troubleshooting error messages that you receive when you are using Outlook and Outlook Express. top
Troubleshooting: A TCP/IP error occurred while trying to send data to the server…
Microsoft Outlook 2002 may report the following error:
A TCP/IP error occurred while trying to send data to the server
Account: 'AccountName'
SMTP Server: 'ServerName'
Error Number: 0x800ccc13
Microsoft has released instructions to fix this problem.
