I can't send out email through SMTP Port 25, is there a workaround?
Some Internet Service Providers (SBC, among others) or network administrators block the default port (25) reserved for standard SMTP communication. EMA email system users with SMTP can workaround this problem by changing the Outgoing SMTP Server to mail.sbcglobal.net. top
Why am I receiving returned email with error messages?
When there is an issue with an email account, the sender may receive a "Recipient address rejected" status message also known as a "bounce." The following are some common "Recipient address rejected" status messages and their typical meaning:
- The recipient has exceeded their storage quota.
- Recipient address rejected: Sorry, the mailbox for no-space@yourmane.com is full, please try resending mail later
- The recipient does not exist.
- Recipient address rejected: This user does not have an account here
- The recipient has been suspended for violating one or more service agreement terms.
- Recipient address rejected: Not accepting mail for this account: Account terminated due to violation of user agreement
- The sender that is trying to reach the recipient is sending their message from a network that is known to be the origin of excess spam.
- Client host rejected: Resource temporarily unavailable - spam complaint
Why did I receive an "approaching mailbox limit" message?
If enabled, users automatically receive a Quota Warning Letter once every 7 days when their mailbox utilizes 90% or more of its total storage capacity. The default Quota Warning Letter is:
From: admin@e-marketingassociates.com
Subject: Warning (Approaching mailbox limit)…
This email is sent as a courtesy to let you know your mailbox size is approaching its limit. To reduce the size, delete messages you no longer need, empty the trash and spam folders, or download the messages to your email client (Outlook, Express etc.).
If you have any questions or need assistance, please email or call our technical support department Monday-Friday 8:30 AM - 5:30 PM (PST).
Thank you for allowing us to serve you!
The Technical Support Team
E-Marketing Associates
(626) 444-9111 ext. 29
'Sending and Receiving' reported error (0x8004210B)…
Microsoft Outlook 2002 may report the following error:
'Sending and Receiving' reported error (0x8004210B): 'The operation timed out waiting for a response from the sending (SMTP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).
Microsoft is aware of several potential causes for this error:
- You do not have Outlook 2002 Post-Service Pack 2 Hotfix Package: September 5, 2003 installed.
- You are connected to the Internet through a Linksys router.
- You are running Symantec Norton SystemWorks 2000 on your computer.
- You are running the Freedom Security Zero Knowledge Firewall, or McAfee Personal Firewall on your computer.
- Your Outlook 2002 email account is damaged.
A TCP/IP error occurred while trying to send data to the server…
Microsoft Outlook 2002 may report the following error:
A TCP/IP error occurred while trying to send data to the server
Account: 'AccountName'
SMTP Server: 'ServerName'
Error Number: 0x800ccc13
Microsoft has released instructions to fix this problem. top
Connection Error: 0x800ccc19 - The connection…
Third party firewall software such as those made by McAfee, et al. may cause Microsoft Outlook and Outlook Express to time-out or fail upon sending email via SMTP.
This Knowledge Base article references Microsoft Knowledge Base Article – 834365, You receive a "Connection Error: 0x800ccc19 - The connection to the Server times out" error message when you send or receive e-mail. See also: Microsoft Knowledge Base Article – 813514, Troubleshooting error messages that you receive when you are using Outlook and Outlook Express. top
Error Number: 0x800CCC0F after attempting to send a message…
If Outlook or Outlook Express report Error Number: 0x800CCC0F after attempting to send a message, port 25 may be blocked. This error message may also be seen if you are not using the latest version of Windows 2000, or Outlook Express.
This Knowledge Base article references Microsoft Knowledge Base Article – 254926, OLEXP: You Cannot Send a Message with Graphic Attachments, and Microsoft Knowledge Base Article – 816866, "Your Server Has Unexpectedly Terminated the Connection" Error Message When You Send an SMTP-Based E-mail Message. See also: Microsoft Knowledge Base Article – 813514, Troubleshooting error messages that you receive when you are using Outlook and Outlook Express. top
OL2002: Cannot Send SMTP Mail Messages by Using…
Microsoft Outlook 2002 requires Microsoft Office XP Service Pack 3 in order to properly work with secure SMTP (SSL).
This Knowledge Base article references Microsoft Knowledge Base Article – 304008, OL2002: Cannot Send SMTP Mail Messages by Using a POP3 Account and SSL, and Microsoft Knowledge Base Article – 832671, Description of Microsoft Office XP Service Pack 3. top
